Find the Perfect Plan for Your Business
Unleash more productivity and efficiency with enterprise-wide IT managed services. Choose a pricing plan that suits your business needs.
Unleash more productivity and efficiency with enterprise-wide IT managed services. Choose a pricing plan that suits your business needs.
Features | Small Business | Offsite Support | Onsite Support | Onsite Visit |
Ideal for small businesses and startups. This, however, does not mean a compromise in service. | Protect your business from the problems caused by IT. | Covers everything your business needs. Our onsite package includes unlimited onsite visits! | Weekly onsite routine checks & site visits as required at no extra charge! |
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Ticket-based workflow | ✔ | ✔ | ✔ | ✔ |
Ticket escalation with steps to resolution | ✔ | ✔ | ✔ | ✔ |
IT support via telephone & email | ✔ | ✔ | ✔ | ✔ |
Same day remote response, next day onsite response | ✔ | ✔ | ✔ | ✔ |
PC, Printer & Network support | ✔ | ✔ | ✔ | ✔ |
Next business day onsite response for faults that cannot be resolved remotely | ✖ | ✔ | ✔ | ✔ |
Full site audit & detailed document set | ✖ | ✔ | ✔ | ✔ |
Service Report | ✔ | ✔ | ✔ | ✔ |
Unlimited Onsite Support* | ✖ | ✖ | ✔ | ✔ |
Scheduled Onsite Engineer Visit | ✖ | ✖ | ✖ | ✔ |
Onsite Network Optimisation | ✖ | ✖ | ✖ | ✔ |
Dedicated Onsite Engineer | ✖ | ✖ | ✖ | ✔ |
Dedicated Account Manager | ✖ | ✖ | ✖ | ✔ |
Graha Global,
ITC Duta Mas Fatmawati D2/8 Kebayoran Baru,
Jakarta Selatan
Phone: +62 21 2905 4032
WhatsApp: +62 811 144 4735
Email: marketing@npspemuda.co.id