Services

PAC Managed Service

Overview

a precision air conditioning system / CRAC unit is an inseparable part of the data center, because there is no other solution so that a data storage room is very important to maintain its temperature and humidity.

PAC Professional Services is a solution offered by NPS to our customers so that the temperature of the critical data storage room is maintained, the scope of this service starts from installation, relocation or migration, maintenance & repair with various locations.

Objective

Benefits

Installation Support

Assessments
We will provide comprehensive assessment or site preparation before the installation & relocation process, this is done so there is no solution error that causes cost overruns.

Installation & Relocation

NPS Ensure that every work, whether installation or relocation, is handled by a team of experts in their field.

Test Commissioning

NPS ensures that every installation or relocation work is done, the test & commissioning process is handled by a team of experts in their field.

Troubleshoot Support

On call Troubleshoot

Ensuring validity of warranty

Principle 2nd level support

Comprehensive Contract Support

Timely Maintenance
We provide regular visits 4 times per year in order to preventive problems

Part Availability
NPS Ensures that any problems can be solved, either replacement parts or renewal of licenses without additional costs returned during the contract

Event Monitoring and Management
Ensure that your systems remain safe and secure 24/7 with our event monitoring and management services

Incident & Problem Management
Trust us to resolve CRAC incidents quickly and effectively with your trademark rapid response

Non Comprehensive Contract Support

Timely Maintenance
We provide regular visits 4 times per year in order to preventive problems

Exclude Spare Part & Customize
Completely customize our service offerings, NPS will charge any spare part replacement & renewal of the license after obtaining approval from the user in the event of a problem.

Event Monitoring and Management
Ensure that your systems remain safe and secure 24/7 with our event monitoring and management services

Incident & Problem Management

Trust us to resolve CRAC incidents quickly and effectively with your trademark rapid response

Make a Request

Ready to get started? Talk to a consultant and make your requests.

REQUEST FOR SERVICES

Ready to get started? Talk to a consultant and make your requests.

Make a Request

Ready to get started? Talk to a consultant and make your requests.

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