Case study

Non Comprehensive Maintenance CRAC


The objective of this Assignment is to provide maintenance services for CRAC unit requirements. The project aims to create suitable and conditioned Data center systems in order effective management to support business activities and services.
Dedicate Engineer (Standby at Vendor's Office )Yes
For Hardware Problem :
Bread fix Hardware problem Yes
Preventive Maintenance (PM) Yes —4 time per years
Corrective Maintenance Support Yes
Coverage24 hours x 7 days
Response time15 Minute ( By Phone)
Onsite 2 Hours
Resolution time4 Hours
Transport & AccommodationYes
Service Report Yes
Dedicated EngineerYes
Emergency Call Number Yes
Refrigerant R407CYes
Backup Spare Part
Fan Outdoor Yes
Filter Dryer Yes
Battery UPS Yes