Case study
Non Comprehensive Maintenance CRAC
Objective
The objective of this Assignment is to provide maintenance services for CRAC unit requirements. The project aims to create suitable and conditioned Data center systems in order effective management to support business activities and services.
| Descriptions | Remarks |
|---|---|
| Dedicate Engineer (Standby at Vendor's Office ) | Yes |
| Labor | Yes |
| For Hardware Problem : | |
| Bread fix Hardware problem | Yes |
| Preventive Maintenance (PM) | Yes —4 time per years |
| Corrective Maintenance Support | Yes |
| Coverage | 24 hours x 7 days |
| Response time | 15 Minute ( By Phone) |
| Onsite | 2 Hours |
| Resolution time | 4 Hours |
| Include | |
| Transport & Accommodation | Yes |
| Service Report | Yes |
| Dedicated Engineer | Yes |
| Emergency Call Number | Yes |
| Refrigerant R407C | Yes |
| Backup Spare Part | |
| Compressor | Yes |
| Fan Outdoor | Yes |
| Filter Dryer | Yes |
| Battery UPS | Yes |
