Services

Noc Managed Service

Overview

Efficient IT infrastructure management is about predictive and pre-emptive management. Not knee-jerk, panicked reaction, too-late troubleshooting or problem-resolution after an event. 

Our proactive network operation center with insight monitoring service oversees a wide range of technology that performs at varying service levels. The result is improved and more consistent service, greater quality, stability, reduced cost, and the ability to respond quickly to changes.

Objective

Benefits

Comprehensive Contract Support

Timely Maintenance
We provide regular visits 4 times per year to prevent technical problems.

Part Availability
NPS Ensures that any problems can be solved, either replacement parts or renewal of licenses without additional costs returned during the contract

Backup Unit Availability

NPS Ensures that there are any problems that can be resolved with backup units if the spare parts are in the order process.

Event Monitoring and Management
Ensure that your systems remain safe and secure 24/7 with our event monitoring and management services

Incident Management
Trust us to resolve security and data incidents quickly and effectively with our trademark rapid response

Problem Management
Deal with software and hardware headaches with our professional troubleshooting and problem management

Change Management
Update and upgrade your systems seamlessly with effective change management that works around you

Integration Management
Consolidate and build your networks for today’s dynamic and hyper-converged computing environment

Provisioning Support
Provide all devices and people in your network with the information that they need for onboarding and effective deployment of digital assets

Non Comprehensive Contract Support

Timely Maintenance
We provide regular visits 4 times per year in order to preventive problems

Exclude Spare Part & Customize
Completely customize our service offerings, NPS will charge any spare part replacement & renewal of the license after obtaining approval from the user in the event of a problem.

Backup Unit Availability
NPS Ensures that there are any problems that can be resolved with backup units if the spare parts are in the order process.

Event Monitoring and Management
Ensure that your systems remain safe and secure 24/7 with our event monitoring and management services

Incident Management
Trust us to resolve security and data incidents quickly and effectively with our trademark rapid response

Problem Management
Deal with software and hardware headaches with our professional troubleshooting and problem management

Change Management
Update and upgrade your systems seamlessly with effective change management that works around you

Integration Management

Consolidate and build your networks for today’s dynamic and hyper-converged computing environment

Provisioning Support

Provide all devices and people in your network with the information that they need for onboarding and effective deployment of digital assets

Make a Request

Ready to get started? Talk to a consultant and make your requests.

REQUEST FOR SERVICES

Ready to get started? Talk to a consultant and make your requests.

Make a Request

Ready to get started? Talk to a consultant and make your requests.

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