Services

Businees It Support Service

Overview

Every business today, whether small or big, needs an effective and reliable IT department. IT has become essential to keep your business running smoothly and reliably; but facing the costs of maintaining your own IT department is not something every business can afford.

NPS Pemuda Services understands that technology forms an indispensable part of businesses today. By providing professional small business IT support, we can help you make the most of your technological investment so you can save money. We provide affordable and tailored solutions that suit the needs of your business with multiple locations.

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Objective

Benefits

Multi Vendor Contract Support

Timely Maintenance
We provide regular visits 4 times per year to prevent problems.

Part Availability
NPS assures that any problem can be solved, either by replacement parts or renewal of licenses, without additional costs returned during the contract.

Backup Unit Availability
NPS ensures that any problem can be resolved with backup units if the spare parts are in order.

Event Monitoring and Management
Ensure that your systems remain safe and secure 24/7 with our event monitoring and management services.

Incident Management
Trust us to resolve security and data incidents quickly and effectively with our trademark rapid response.

Problem Management
Monthly vulnerability scanning and patching of the switching operating systems.

Change Management
Update and upgrade your systems seamlessly with effective change management that works around you.

Integration Management
Consolidate and build your networks for today’s dynamic and hyper-converged computing environment.